An Important Security Email Update from Capture

We have been experiencing an influx of calls recently relating to SPAM emails. We wanted to release some guidance on this to help you stay safe online.

Scam emails sadly are on the increase. According to the National Cyber Security Centre (NCSC), as of September 2023, 24m scams have been reported which has resulted in 146k scams being removed across 268,300 URLs.

Spam emails mimic legitimate corporate messages to get you to act, copying trusted brands branding, even using the exact formatting and logos.

Before you click on anything, check the ‘From Line’ email address to make sure the sender’s email address (not just the alias) is legitimate. (In some cases, even the sender email address can look similar.) If in doubt, contact the company independently to verify that the email is genuine.

Don’t be fooled….

Phishing’ is when criminals use scam emails, phone calls or text messages to trick their victims. The objective is to drive traffic to a website, which may download a virus onto your computer, or steal bank details or other personal information.

Spammers will send you an email asking you to click on a link or submit some personal information. Please NEVER click on any links or reply with any personal information.

What happens if you think you have been scammed?

If you think that you have been scammed, please report it to the National Cyber Security Centre (NCSC). This is a UK government organisation that has the power to investigate and take down scam email addresses and websites.

Reporting a scam is free and only takes a minute

If you have received an email or a text message which you’re not quite sure about, forward it to [email protected]

We’re here to help ….

If in doubt, please get in touch with us. We all need to make sure that we get into secure and vigilant habits to stay safe online.