LATE PAYMENT
All costs for the proposed work will be outlined via a full, written email quotation. In advance of commencing work, we will issue clear payment terms and conditions. For new customers, our payment terms are strictly on receipt. For existing customers, our payment terms are strictly 30 days and we will issue a timely invoice stating this.
All artwork, print and websites will remain the property of Capture Design and Print Ltd until payment has been received in full.
Failure to settle an invoice will result in a reminder notification. If you are experiencing any issues with making the payment, please get in touch to let us know as soon as possible so we can discuss a fair and reasonable solution.
If payment is outside of the payment terms, we do reserve the right to suspend your website or hosting until full payment is made. We also reserve the right to claim late payment compensation and charge interest at 8% plus the Bank of England base rate for business to business transactions. (In line with The Late Payment of Commercial Debts (Interest) Act 1998.)
If You fail to pay all sums due to Us, We reserve the right to interrupt, suspend or cancel your services (from day 7 after the payment’s due date). Such action is without prejudice to Our right to recover any and all outstanding sums from You and Your obligation to pay the same to Us.
HOSTING PAYMENT
Payment in respect of all services is payable up front for each year.
We will send You an invoice in respect of the next period unless You have cancelled your service. All invoices are delivered electronically to You via email. You are responsible for checking receipt of all invoices. No hard copy invoices will be sent by post.
We respectfully request that You settle your invoices on time to avoid any disruption to your service.
We reserve the right to change the prices and/or nature of our services by giving You 30 days written notice of those changes. Notice of changes to prices and/or Services will be given by email to the email address we hold for your account. Any price change will take effect automatically upon a renewal of the Agreement.
All payments must be made in UK pounds sterling, inclusive of applicable taxes. Payments can only be made by BACS or through PayPal.
We reserve the right to suspend all Services until payment is received in full and all outstanding charges are cleared. Any non-payment of a recurring invoice may be subject to an administration charge. You are responsible for all money owed to Us under the terms of this Agreement until it is terminated. You are also responsible for any additional costs incurred by Us in taking steps to recover any sums due by You.
You will pay any additional charges as may be required from time to time by Us for reactivation of the services due to disconnection.
You are required to provide Us with valid contact details and a valid payment method at all times during the term of this Agreement. If any of this information is found to be invalid, we reserve the right to suspend access to your account.
If your chosen payment method is cancelled or changed for any reason, then You must notify Us immediately and provide Us with details of an alternative payment method.
Payments processed by third parties are also subject to those third parties’ terms and conditions of service and We make no representations and provide no warranties with respect to those third party services.
You shall not be entitled to set off a credit against any amount owed to Us pursuant to the Agreement.
If You fail to pay all sums due to Us, We reserve the right to interrupt, suspend or cancel your services (from day 7 after the payment’s due date). Such action is without prejudice to Our right to recover any and all outstanding sums from You and Your obligation to pay the same to Us.
We reserve the right to pass your debt onto a third party debt recovery agent and You accept all liability for the recovery of our costs from You.
